Masakane Vintage SK Gyuto 300mm Pakka
Have it sharpened on a water stone by a professional every year. Store in a dry place. Wash immediately after use and dry completely before storing. Do not soak. Not dishwasher safe.
Each knife is guaranteed for life for obvious problems related to the manufacture of the product. For example, if the handle comes off or cracks after a few weeks of proper use. Or if the blade has a crack in the edge to the spine of the blade. These problems are rare, but they can happen. In which case you will be offered an exchange for the same product or a refund. Each case being different, it is at our discretion to evaluate if our lifetime warranty for obvious manufacturing problems applies.
After Sales Service
Your knife doesn't cut as well as you expected?Every knife comes with what we call its "factory edge". We have over 200 different products in stock, often with multiple copies of each. All of our products are handcrafted in Japan before being shipped and the "factory edge" may vary. If you feel that your knife is not cutting to its full potential, feel free to contact us and we will fix it for you by sharpening the knife for free!