What are your shipping rates?
Canada: $15 (free for orders over $150)
United States: $20
Rest of the world: $50
What are the delivery times?
We do our best to process your order within 72 business hours (weekends excluded) in order to ship your package as quickly as possible. Delivery times vary depending on the carrier. If you need faster delivery, please contact us at 514-503-1185.
Is there a refund policy?
No refunds are accepted.
The only exception concerns defective items (although our team checks every order with the utmost care). If you receive an item that appears to be defective, please notify us as soon as possible after receipt. In the event of damage caused by the carrier, please keep all items and original packaging for a possible inspection by the carrier. Items returned to Stay Sharp are at the buyer's expense. Items must be properly packaged to prevent any damage and must be fully insured. Please also provide us with the tracking number so that we can monitor the status of the shipment. Funds will not be refunded until we have received the items and confirmed that their condition is satisfactory. The refunded amount will correspond to the amount paid, less shipping and handling fees, online sales fees and any other costs incurred.
